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Key Account Manager - Security
Home > Careers > Open Positions > Account Manager - Security
Location: Remote (Ideal candidates should be located on the East Coast)
Type: Full Time
Description
This role focuses on managing and expanding key client accounts within the security domain, specifically geared towards enterprise security software solutions. Combining account management expertise with a background in technical product management, you will help clients navigate security challenges, deliver customized solutions, and drive revenue growth.
Responsibilities
Account Ownership & Sales Forecasting
Develop and nurture strategic relationships with key stakeholders across assigned accounts, ensuring a deep understanding of each client’s security requirements and challenges.
Own revenue forecasting for the security portfolio, providing accurate quarterly projections based on active and pipeline security projects.
Manage the health of ongoing projects by attending project calls with the customer and with engineering team and highlight any risks in the internal sales/BD meetings
Provide a quarterly estimate of revenue from all the accounts and follow thru to ensure that the pipeline is updated and/or closed as per projections
Follow up on leads received from emails, website, conferences, references, etc.
Project Oversight & Risk Management
Actively track the health of ongoing security projects through regular engagement with clients and the internal engineering team.
Identify and escalate potential project risks during internal sales and business development meetings, helping align solutions with both business goals and technical requirements.
Attend project calls with both clients and engineering teams to assess project progress and address any emerging security issues.
Security Solutions Development & Client Collaboration
Partner with clients to brainstorm, design, and implement security solutions tailored to their unique needs, such as threat monitoring, vulnerability management, and endpoint security.
Utilize technical expertise in security to consult with clients on the best solutions within platforms like Splunk, ServiceNow, or other security-focused tools.
Develop and recommend integration strategies that align with client environments, ensuring the proposed solutions meet both operational and security compliance standards.
Stakeholder Communication & Strategic Alignment
Serve as a bridge between business needs and technical teams, translating client security requirements into actionable directives for engineering teams.
Maintain clear and consistent communication with all stakeholders, ensuring alignment on security project goals, revenue forecasts, and any necessary project adjustments.
Present account strategies and progress updates to clients and internal stakeholders, facilitating transparency and ongoing alignment.
User-Centric Security Product Development
Champion user-centered security solutions, conducting user acceptance testing (UAT) to validate the product’s effectiveness in meeting client security needs.
Advocate for product quality and integrity, ensuring that security solutions maintain their design and technical robustness throughout the lifecycle.
Requirements
4+ years of experience in account management or technical sales within enterprise software, with a focus on security solutions, cybersecurity, or threat detection and response.
Proven ability to meet and exceed sales targets, with a strong track record of delivering customized security solutions that enhance client protection and business resilience.
Hands-on expertise with security platforms such as CrowdStrike, Palo Alto Networks, or similar systems, with the capability to translate complex security requirements into clear action plans for technical teams.
Exceptional communication, negotiation, and presentation skills, enabling effective responses to client needs and the development of lasting relationships.
Bachelor’s degree in computer science, cybersecurity, information technology, business, or a related field.
What We Offer:
Hybrid work environment based in San Jose, CA.
Competitive salary and excellent benefits package.
Visa Status Requirement: Open to candidates with H1B, Green Card, or U.S. Citizenship only.
Apply for the Role
Key Account Manager – Observability
Home > Careers > Open Positions > Key Account Manager – Observability (USA)
Location: San Jose, California (Hybrid)
Type: Full Time
Description
This role centres on managing and expanding key client accounts in observability, with a strategic focus on enterprise software solutions like Splunk, ServiceNow, or similar platforms. Combining account management with a technical product management mindset, you will deliver observability solutions tailored to meet client needs, foster strong client relationships, and drive revenue growth.
Responsibilities
Account Ownership & Sales Management
Build and maintain strategic relationships with stakeholders across assigned accounts, focusing on long-term engagement in observability.
Oversee project health of ongoing projects by attending project calls with the customer and with engineering team and identify and communicate risks in the internal sales/BD meetings
Provide a quarterly estimate of revenue from all the accounts and follow through to ensure that the pipeline is updated and/or closed as per projections
Project Oversight & Risk Management
Manage the progress and health of observability projects through regular check-ins with clients and internal engineering teams.
Act as a risk mitigator by identifying and escalating potential project obstacles during internal sales and BD meetings, ensuring alignment and proactive problem-solving.
Regularly attend project calls to assess the project’s technical health, adjusting timelines and deliverables as necessary to meet client and business needs.
Client-Centric Solution Development
Collaborate with clients to ideate and design observability solutions that align with their infrastructure monitoring, application performance, and endpoint visibility requirements.
Leverage technical knowledge in observability to guide clients toward tailored solutions within platforms such as Splunk, ServiceNow, or similar.
Consult with clients on integration strategies and identify areas for optimization, ensuring the observability solution aligns with both business and technical needs.
Stakeholder Communication & Strategic Alignment
Serve as a conduit between business goals and technical execution, translating client needs into actionable observability requirements for the engineering team.
Maintain clear, proactive communication with stakeholders, updating them on account status, revenue forecasts, and project adjustments.
Ensure alignment across all teams by presenting account strategies and progress during client and internal review sessions.
Product Innovation & User-Centric Approach
Develop and present product solutions that align with client objectives, leveraging experience in user-centric design and product strategy.
Conduct user acceptance testing (UAT) to validate solutions with client teams, gathering feedback to refine product features for maximum impact.
Requirements
4+ years of experience in account management or technical sales within enterprise software, with a focus on observability, IT infrastructure, or endpoint monitoring solutions.
Proven ability to meet and exceed sales targets, with a strong record of delivering tailored observability solutions that drive client business value.
Hands-on expertise with observability platforms such as Splunk, ServiceNow, or similar systems, and adept at translating complex requirements into actionable plans for technical teams.
Exceptional communication, negotiation, and presentation skills, with the ability to effectively address client needs and foster long-term relationships.
Bachelor’s degree in computer science, information technology, business, or a related field.
What We Offer:
Hybrid work environment based in San Jose, CA.
Competitive salary and excellent benefits package.
Visa Status Requirement: Open to candidates with H1B, Green Card, or U.S. Citizenship only.
Apply for the Role
Marketing Manager
Home > Careers > Open Positions > Marketing Manager
Location: Ahmedabad, India
Type: Full Time
Description
We are looking for a creative and results-driven Marketing Manager to lead our marketing efforts and drive brand awareness, customer engagement, and revenue growth. The Marketing Manager will be responsible for developing and executing strategic marketing plans, managing multi-channel campaigns, and analyzing performance metrics to optimize marketing ROI. The ideal candidate is a seasoned marketer with a passion for storytelling, a deep understanding of digital marketing channels, and a proven track record of driving successful marketing initiatives for IT industry.
Responsibilities
Develop and execute comprehensive marketing strategies to achieve business objectives and drive brand awareness and customer acquisition.
Lead cross-functional teams to develop and implement integrated marketing campaigns across digital, social media, email, content marketing, and traditional channels.
Collaborate with internal stakeholders, including product management, sales, and customer success, to align marketing initiatives with product launches, promotions, and customer engagement initiatives.
Manage marketing budgets, track expenses, and analyze ROI to ensure efficient allocation of resources and drive maximum impact.
Develop and maintain brand guidelines, ensuring consistency across all marketing collateral and communications.
Conduct market research and competitive analysis to identify trends, opportunities, and threats in the market landscape.
Utilize marketing automation tools and CRM systems to segment audiences, personalize messaging, and track campaign performance.
Monitor and analyze key performance indicators (KPIs) such as website traffic, conversion rates, and customer engagement metrics to measure marketing effectiveness and identify areas for optimization.
Stay abreast of industry trends, emerging technologies, and best practices in marketing, and leverage insights to continuously innovate and improve marketing strategies and tactics.
Requirements
Bachelor's degree in marketing, business administration, or related field; MBA or equivalent preferred.
5+ years of experience in marketing roles, with a focus on digital marketing, demand generation, and brand management.
Proven track record of developing and executing successful marketing campaigns that drive brand awareness, customer acquisition, and revenue growth.
Strong analytical skills and ability to interpret data, analyze trends, and make data-driven decisions to optimize marketing performance.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and influence stakeholders at all levels of the organization.
Proficiency in marketing automation platforms (e.g., HubSpot, Marketo), CRM systems (e.g., Salesforce), and analytics tools (e.g., Google Analytics, Adobe Analytics).
Creative thinker with a passion for storytelling and the ability to develop compelling messaging and content that resonates with target audiences.
Self-motivated and results-oriented, with a strong sense of ownership and accountability for achieving marketing objectives.
Apply for the Role
Sales Account Manager
Home > Careers > Open Positions > Sales Account Manager - Hyderabad
Location: Hyderabad, India
Type: Full Time
Description
The Sales Account Manager position at Crest Data in Hyderabad is an exciting opportunity for a dynamic and results-driven individual. As a Sales Account Manager, you will be responsible for building and maintaining strong customer relationships with ServiceNow clients, identifying new business opportunities, and achieving sales targets. This role requires a self-motivated individual with excellent communication and negotiation skills. Key responsibilities include client relationship management, new business development, achieving sales targets, maintaining product knowledge, leading negotiations, providing sales support, and collaborating with teams for a seamless customer experience. The ideal candidate should have 5+ years of sales and account management experience, a bachelor's degree (MBA a plus), a strong track record in sales, proficiency in CRM software, and a willingness to travel as needed.
Responsibilities
Build and nurture long-term relationships with existing clients.
Understand client needs and provide tailored solutions to meet their objectives.
Act as the main point of contact for client inquiries and concerns.
Identify and pursue new business opportunities within the assigned territory or client base.
Generate leads, conduct market research, and assess competitor activity.
Develop and execute sales strategies to expand the customer portfolio.
Set and achieve sales targets and quotas for the assigned territory or accounts.
Create and implement sales plans and initiatives to drive revenue growth.
Track and report on sales performance and provide regular updates to management.
Maintain in-depth knowledge of the company's products and services.
Educate clients on product features and benefits to address their needs effectively.
Collaborate with technical teams to ensure a thorough understanding of offerings.
Lead negotiations and contract discussions with clients.
Close sales deals and secure contracts, ensuring favourable terms.
Address client objections and resolve issues to achieve mutually beneficial agreements.
Work closely with the sales support team to ensure seamless order processing and fulfillment.
Provide post-sales support to clients and address any post-sale inquiries or concerns.
Requirements
5+ Years of experience in Sales and Account Management.
Bachelor's degree in Business Administration, Sales, Marketing, or a related field (MBA a plus).
Proven experience as a Sales Account Manager or in a similar sales role.
Strong track record of meeting and exceeding sales targets.
Excellent communication, negotiation, and presentation skills.
Ability to work independently and as part of a collaborative team.
Proficiency in CRM software and sales tracking tools.
Willingness to travel as needed within the assigned territory.
Additional Information
Candidate should be from hyderabad and will be working from client (Service Now) location
Apply for the Role
Sales Account Manager
Home > Careers > Open Positions > Sales Account Manager - San Jose
Location: San Jose, California
Type: Full Time
Description:
The Sales Account Manager position at Crest Data, is an exciting opportunity for a dynamic and results-driven individual. As a Sales Account Manager, you will be responsible for building and maintaining strong customer relationships with ServiceNow clients, identifying new business opportunities, and achieving sales targets. This role requires a self-motivated individual with excellent communication and negotiation skills. Key responsibilities include client relationship management, new business development, achieving sales targets, maintaining product knowledge, leading negotiations, providing sales support, and collaborating with teams for a seamless customer experience. The ideal candidate should have 5+ years of sales and account management experience, a bachelor's degree (MBA a plus), a strong track record in sales, proficiency in CRM software, and a willingness to travel as needed.
Responsibilities:
Build and nurture long-term relationships with existing clients.
Understand client needs and provide tailored solutions to meet their objectives.
Act as the main point of contact for client inquiries and concerns.
Identify and pursue new business opportunities within the assigned territory or client base.
Generate leads, conduct market research, and assess competitor activity.
Develop and execute sales strategies to expand the customer portfolio.
Set and achieve sales targets and quotas for the assigned territory or accounts.
Create and implement sales plans and initiatives to drive revenue growth.
Track and report on sales performance and provide regular updates to management.
Maintain in-depth knowledge of the company's products and services.
Educate clients on product features and benefits to address their needs effectively.
Collaborate with technical teams to ensure a thorough understanding of offerings.
Lead negotiations and contract discussions with clients.
Close sales deals and secure contracts, ensuring favorable terms.
Address client objections and resolve issues to achieve mutually beneficial agreements.
Work closely with the sales support team to ensure seamless order processing and fulfillment.
Provide post-sales support to clients and address any post-sale inquiries or concerns.
Requirements:
5+ Years of experience in Sales and Account Management.
Bachelor's degree in Business Administration, Sales, Marketing, or a related field (MBA a plus).
Proven experience as a Sales Account Manager or in a similar sales role.
Strong track record of meeting and exceeding sales targets.
Excellent communication, negotiation, and presentation skills.
Ability to work independently and as part of a collaborative team.
Proficiency in CRM software and sales tracking tools.
Willingness to travel as needed within the assigned territory.