AIOps - Artificial Intelligence for IT Operations
Engage us to implement proactive, intelligent and automated IT Operations that gives cognitive insights across services, applications, observability and infrastructure.
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Leverage AI/ML techniques with traditional IT ops management
AIOps is a powerful tool that can help organizations streamline their IT operations and improve the reliability and performance of their infrastructure and applications.
AIOPS SCOPE -
As a ServiceNow professional services partner, Crest Data help enterprises to architect, develop, and manage custom ServiceNow applications and integrations with other enterprise systems and data sources to optimize IT, employee and customer workflows.
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Our experienced AIOps professionals offer professional and managed services on MoogSoft’s AIOps platform for faster and accurate incident detection & remediation
CREST AIOps Implementation Approach
A smarter approach to AIOps begins effectively by performing the essential steps to make AIOps possible. The key steps of AIOps include:
ABOVE COMPETITIONData Collection and Normalization
We leverage AIOps platforms and big data technologies to collect, transform and aggregate the data as needed from disparate sources, backup and retain data effectively and maintain data quality sufficient for powering data analytics and machine learning for ITOps.
Data Analytics
Once data has been appropriately collected and aggregated, Our data scientists perform statistical analytics to derive insights from the data.
Machine Learning
As next step to data analytics, we deploy machine learning models to learn from the results of data analytics and make automated decisions.
DevOps Artificial Intelligence AI
As a finishing step, we bring AI-based cognitive intelligence in automated IT operations to reduce manual interventions.
Our AIOps Technology and Platform Expertise
OUR EXPERTISE CREST AIOps will play a key role in enabling new efficiencies for IT teams. We make practical the adoption of complex next generation AIOps technologies and platforms and integrate them with traditional ITSM solutions.
CREST AIOps experts not only helps IT teams to identify problems and areas of concern, it also enables quick resolution of issues once they have been identified using following technologies.
ITSM Data Collection and Intelligent Analytics:
MoogSoft, Splunk, IBMQradar
Data Aggregation Tools and Technologies:
Elasticsearch, Apache Kafka, Apache Hive, Apache HBase, CloverETL, KETL, Rsyslog, Logstash
Our Experiences Define Our Identity
CASE STUDIES -
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Moogsoft: Product and Integrations Development FY20
Crest Engineering team helps maintain and evolve the tools to address the market’s ever-changing needs and expand their customer base.
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Puppet Module for NetApp E-Series
Custom module development to enhance Puppet configuration management capabilities for NetApp E-Series storage devices.
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Trustar: Trustash integrations
Crest developed TruStashes using the TruSTAR framework (third pary integrations).
Benefits We Deliver
Our AIOps professional and engineering services are designed to enhance all IT operations functions, including reliability, performance
monitoring, security event analysis and response, and IT service management and automation. Using AIOps, CREST delivers key benefits such as:
WORKING WITH USBoost service levels
Using predictive insights and intelligent IT resource orchestration capabilities, we enable IT team to automatically identify and remediate issues.
Enhance operational efficiency
Eliminate manual efforts, streamline workflows, enhance collaboration, and establish autonomous operations by leveraging bet-in-class AIOps tools.
Enhance agility
We improve agility as well as quality and speed of your ITSM services using intelligent incident detection and remediation.